Jul 15, 2024

Hugo Walker

Raynor Foods chooses Mezze Software to elevate Customer Experience and boost growth

Raynor Foods chooses Mezze Software to elevate Customer Experience and boost growth

Mezze, the premier Customer Excellence platform tailored for the food manufacturing industry, has announced a partnership with Raynor Foods, an award-winning national Food to Go manufacturer. Known for its innovation, Raynors selected Mezze for its unparalleled feature set, which offers an Amazon-like B2B ordering experience, helping manufacturers save time, optimise resources and boost revenue.

Raynors, based in Chelmsford, Essex, supplies customers with handmade sandwiches, rolls, wraps, and other Food to Go products. By choosing Mezze, the employee-owned company aims to modernise its systems and enhance the customer experience. Implementing Mezze’s powerful platform is expected to increase efficiency and improve customer service at Raynors.

“We are thrilled to announce our partnership with Mezze, launching an industry-leading ordering solution for our customers. Raynor Foods' dedication to enhancing the customer experience drives us to seek innovative solutions and in Mezze, we have found the ideal partner to achieve this. Together, we aim to set new industry standards, boost efficiency and provide a friendly and easy-to-use buying experience to our customers.”

— Raynor Foods

Mezze's specialised solution provides an extensive array of features designed to meet the intricate needs of the food manufacturing industry, all within a secure environment. These features include cut-off management, order visibility, product supersession/seasonality and date-led ordering, among others. This functionality will aid Raynors in efficiently managing its customer-focused operations and maintaining its growth momentum.

“We're excited to partner with Raynor Foods, one of the UK's most innovative Food to Go brands, which shares our passion for cutting-edge solutions and automation. We believe Raynors’ commitment to innovation will further solidify Mezze as the market leader in food industry-specific ordering and customer service platforms.”

— Simon Bos, Founder, Mezze

Schedule a call today to learn more about how your food manufacturing business can utilise cutting-edge technology to improve efficiency and customer service.

About Raynor Foods

Raynor Foods is a 100% employee-owned company producing delicious, hand-made sandwiches, rolls, wraps, and other food-to-go products for the wholesale market. Our purpose-built Sandwichporium in Chelmsford employs over 280 people and produces millions of sandwiches a year. Our innovations include market-leading plastic-free packaging, gluten-free and vegan ranges, a dedicated Halal facility and our on-site hydroponic vertical farm that produces sprout fillings.

About Mezze

Mezze is a market-leading B2B enterprise ordering platform tailored for the Food Manufacturing industry. Our robust Amazon-like ordering and self-serve features enhance the customer experience, alleviate customer service demands and optimise resource allocation. Leading UK manufacturers in the Food to Go, Ingredients, Bakery, and Dairy sectors, such as Samworth Brothers, rely on our platform.

If you'd like to discuss how your food manufacturing business could optimise resources and boost revenue, contact us today.

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Food to Go

Ingredients

Cheese & Dairy

All Food

Order

AI

EDI

Pay

Starter

Integrations

F&B Insights

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